Elena Creaciones
Last updated: February 5, 2026
This Privacy Policy describes how Elena Creaciones (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.elenacreaciones.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy on the Site and update the “Last updated” date above.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information we collect depends on how you interact with our Site.
In addition to the specific uses listed below, we may use your information to:
- Communicate with you
- Provide, maintain, and improve our Services
- Comply with legal obligations
- Enforce our Terms of Service
- Protect our rights and the rights of our users
What Personal Information We Collect
Information You Provide Directly to Us
This may include:
- Contact details (name, email address, phone number, shipping and billing address)
- Order information (items purchased, payment confirmation, shipping details)
- Account information (username, password, security-related information)
- Customer support communications (messages you send us)
You may choose not to provide certain information, but this may limit your ability to use some features of the Services.
Information Collected Automatically (Usage Data)
We may automatically collect information about your interaction with the Site using cookies and similar technologies, including:
- Device and browser information
- IP address
- Network connection information
- Pages viewed and actions taken on the Site
Information from Third Parties
We may receive information from third-party providers, including:
- Shopify, which powers our online store
- Payment processors, who handle payment information securely
- Marketing and analytics partners, who help us understand site usage and improve advertising
All third-party information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
- Process payments
- Fulfill and ship orders
- Manage your account
- Handle returns or exchanges
- Communicate order updates
Shopify may process your data according to its own Privacy Policy.
Marketing and Advertising
We may use your information to:
- Send promotional emails or updates
- Show relevant ads on our Site or other platforms
You can opt out of marketing emails at any time using the unsubscribe link in our emails.
Security and Fraud Prevention
Your information may be used to detect and prevent fraud or unauthorized activity. You are responsible for keeping your account credentials secure.
Service Improvement & Customer Support
We use personal information to respond to inquiries and improve our Services.
Cookies
We use cookies to operate and improve our Site. To learn more about Shopify-related cookies, visit:
You can manage or disable cookies through your browser settings, but this may affect Site functionality.
We recognize the Global Privacy Control (GPC) signal and honor opt-out requests where applicable.
How We Disclose Personal Information
We may share personal information with:
- Service providers (payment processing, shipping, analytics, customer support)
- Marketing partners
- Affiliates
- Legal authorities when required by law
- Parties involved in a business transaction (e.g., merger or sale)
We do not use or disclose sensitive personal information without your consent.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
Children’s Privacy
Our Services are not intended for children under 16, and we do not knowingly collect personal information from children.
Data Security and Retention
No method of transmission over the internet is 100% secure. We retain personal information only as long as necessary to fulfill our Services and legal obligations.
Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction or deletion of data
- Data portability
- Opt-out of data sharing or targeted advertising
- Withdrawal of consent
To exercise your rights, contact us using the details below.
International Users
Your information may be processed outside your country of residence, including in the United States. We use lawful transfer mechanisms where required.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: